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You may, within 7 working days of receipt of your order, return any item
in unused, original condition for a full refund. In this case, you will
receive a full refund of the price paid for the products in accordance
with our refunds policy set out below.
Some of our products are fragile. Whilst every care will be taken to deliver the goods safely, inevitably some breakages may occur. In this event we will replace the damaged goods.
If you wish to return items, you must inform us in writing. You must also return the product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
The return package, including written details of the reason for return, must be sent to the following address:
APB ESHOP LTD, 14 Artesian Close, London NW10 7EF.
The return won’t be accepted for unpacked items, especially children clothing and women lingerie.
Gift certificates and any item for which you request the inclusion of a personalised message may not be returned.